ICS was built on the belief that technology and local capacity building could drive meaningful change. With a vision to empower local organizations, ICS began offering cutting-edge ICT services alongside capacity-building programs. By working closely with local communities, ICS sought to equip them with the tools and knowledge necessary to manage projects independently and sustainably.
As the company grew, so did the team, and ICS began to expand its services in data-driven decision-making, AI-powered monitoring, and real-time analytics. Their combined expertise in humanitarian work and technology ensured that ICS was able to offer innovative solutions, addressing the real needs on the ground.
Today, ICS is proud of its roots and the journey it has taken. From a small café in Turkey to a global company delivering sustainable, scalable solutions, ICS is driven by its mission to empower local communities, enhance operational efficiency, and use ICT for good. The founders' initial challenges have turned into a story of perseverance, innovation, and impact—fostering strong relationships with clients and partners alike.
ICS’s approach—combining capacity building, ICT solutions, and Third-Party Monitoring (TPM)—has made it a leader in creating meaningful, technology-driven change in the humanitarian sector. With a focus on sustainability, gender equality, and inclusive development, ICS is poised to continue its mission, bridging the gap between technology and humanitarian work.
As ICS grows and expands, the core values remain the same: to provide impactful technology solutions, build local capacity, and ensure accountability through Third-Party Monitoring. The founders continue to be deeply committed to creating solutions that not only address immediate needs but also prepare communities for the future.ICS’s journey is a testament to the power of innovation, dedication, and a relentless desire to make the world a better place through technology and humanitarian action.
To empower organisations across the humanitarian, public, and private sectors through cutting-edge technology, data-driven solutions, institutional capacity building, and specialised third-party monitoring—enhancing efficiency, transparency, and sustainable impact for communities worldwide.
ICS harnesses innovative digital tools, strategic advisory services, and advanced monitoring and evaluation frameworks—including TPM for NGOs—to strengthen governance, foster collaboration among governments, businesses, and non-profits, and drive inclusive, transformative change. By integrating technology, data, and capacity building, we aim to catalyse lasting progress for vulnerable communities and sustainable growth for all stakeholders.
Every member of our team is willing, able and driven to go the extra mile to guarantee client satisfaction and deliver promised results.
ICS team using the latest and greatest solutions, we won’t apply the same technology to every given challenge.
Improve methods of more effectively delivering the reliability, efficiency, and business continuity for our customers.
We strive for excellence in everything we do, work hard to exceed the expectations of users, uphold ourselves to higher standards and do our best with the limited resources available.
We are honest, responsible for our actions, reliable and trustworthy, deliver what we promise, always truthful and follow the college’s mission with utmost sincerity.
A commitment to be ethical, sincere and open in our dealings.
Hadeel is a versatile professional with a background in software engineering, MEAL, and data science. She has extensive experience in information management for emergency response programs. Previously, she served as a Data Science and Automation Manager at TPM Company, where she designed MEAL tools and interactive dashboards to enhance program effectiveness. Hadeel’s ability to bridge technical and operational needs makes her a key driver of ICS’s mission to innovate in the humanitarian sector.
Mamoun is a seasoned expert in E-voucher systems and IT, specializing in project management, computer networks, and data security. His hands-on approach includes conducting kickoff meetings and spot checks at implementation sites, ensuring quality and client satisfaction. Mamoun’s expertise in server infrastructure and data security continues to strengthen ICS’s IT services.
Dr. Alhalabi is a leader in Machine Learning, Data Engineering, and AI, with a PhD in Artificial Intelligence and an MSc in Business Intelligence. He has developed cutting-edge AI applications, including real-time dashboards and interactive visuals, for NGOs and UN agencies. Throughout the Syrian crisis, he collaborated with humanitarian professionals to create innovative solutions. An accomplished researcher and educator, Dr. Alhalabi bridges the gap between AI and humanitarian technology, making complex concepts accessible to non-technical audiences.
